IT Project management
Department / office setup
Relocations or booting entire new offices or departments is exciting because of the many facets involved, and the communication processes needed.
The network infrastructure has to be setup / redesigned, the regular office hardware has to be purchased and deployed etc.; basically many change processes have to be managed at the same time. Especially with new offices abroad, there’s more reasons to start planning a long time ahead: (foreign) regulations, ISP availability...
Change management
Ensuring proper management of IT changes through a Change Advisory Board, and distinguishing between the various change types, to ensure security demands don’t slow down processes unnecessarily, is key…
This balance between agility and quality assurance needs sensitivity and thorough knowledge of the technologies involved.
Procurement / Purchasing
Maintaining a good contact with key suppliers, evaluating which services are setup and maintained by which partners, researching new hardware and technologies - it's one of the most interesting parts of the job, for me. Especially systems for the audio-visual and 3D design fields are often challenging: software is developing rapidly; hardware can never be fast enough; APIs gain importance rapidly, in pace with cloud functions...
Demand management is one of the key ITIL processes, often complex to handle since it includes many departments and often external partners as well, but highly relevant to realize a well fitting IT Lifecycle Management.